Privacy Policy.

1. Who we are

Ecotiny Pty Ltd (ABN 32 672 633 662) operates ecotiny.com.au. We can be contacted at hello@ecotiny.com.au or 0402 533 938. We are committed to protecting your privacy in line with the Australian Privacy Principles (APPs).

2. What information we collect

We collect information you give us when you:

• Contact us — name, email, phone number, and message.
• Book a consultation — first and last name, email, phone, preferred date and time, site location, land type, model of interest, and any message you provide.
• Request an estimate — name, email, phone, postcode, state, and your chosen model and configuration (e.g. exterior cladding, off-grid options, estimated total).

We may also collect technical information such as your IP address and browser type when you use the Site. We do not use this to identify you personally unless required by law.

3. How we use your information

We use the information you provide to:

• respond to your enquiries and messages;
• process and confirm consultation bookings and send you confirmation emails (including calendar invitations where applicable);
• prepare and send estimates and follow-up communications;
• improve our services and the Site;
• comply with legal obligations.

4. How we store and protect your information

Your contact and enquiry details are sent to us by email and may be stored in our email and business systems. We take reasonable steps to keep this information secure and to restrict access to those who need it for the purposes above. We do not sell your personal information.

5. Third parties

We use a third-party email service to send and receive emails relating to the Site (e.g. contact and consultation confirmations). That provider may process your email address and message content in accordance with their own privacy policy and our instructions. We do not use your data for third-party marketing.

6. Cookies and similar technologies

The Site may use cookies or similar technologies for essential operation (e.g. session or preference storage). If we introduce analytics or non-essential cookies in the future, we will update this policy and, where required by law, obtain your consent.

7. Your rights

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. To do so, contact us at the details below. If you are not satisfied with how we handle your privacy, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Retention

We keep your information for as long as needed to fulfil the purposes set out in this policy and to meet our legal and business obligations. When it is no longer required, we will delete or de-identify it where practicable.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. We encourage you to review this page periodically. Continued use of the Site after changes indicates acceptance of the updated policy where applicable.

10. Contact

For privacy-related questions, access or correction requests, or complaints, contact us at hello@ecotiny.com.au or 0402 533 938. Ecotiny Pty Ltd, ABN 32 672 633 662.